Privacy and Security

The following is the privacy policy for the Cocoa Cloud website. In this policy, we describe what personal information we collect on our site, how we use it, and your options regarding information we may collect about you. If you have questions about this policy, please feel free to contact us at info@cocoacloud.co.nz. By using our website, you consent to the collection and use of this information by cocoacloud.co.nz

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of any personal information entered on this site. Cocoa Cloud encrypts billing information wherever it is requested. Cocoa Cloud collects personal information online, including names, postal and e-mail addresses, phone numbers, and billing information.

We will use your personal information for the purpose for which it is submitted, such as to reply to your emails, handle your complaints, and process billing and business requests. We may also use your information for marketing or other purposes, but we will not do so without your consent. For example, when entering personal information on our site, you may see a box to indicate you would like to be on a mailing list to receive information from Cocoa Cloud. Leaving this box checked gives usconsent to use your information in this additional way. We do not sell or rent your personal information to third parties. At any time you can add or remove your name from Cocoa Cloud by accessing the My Account section of our website, or by clicking the unsubscribe link from any of our email communications.If your personal information changes or you would like to review the personal information we may have on file, please visit the My Account section of our website.

Anyone can view our website without entering personal information. To place an order, you must provide contact information (like your name and shipping address) and financial information (like your credit card number, expiration date). This information is used for billing purposes and to fillyour orders. If we have trouble processing an order, we’ll use this information to contact you. You do not need to create an account to make purchases on our site. Simply follow the first time customer link to proceed to checkout. To make your future purchases even faster, you can create an account during checkout.

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when theyleave our site and to read the privacy statements of any other site that collects personally identifiable information.

Our websites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Users of all ages may access and view our website, but we take children’s privacy very seriously. We do not intentionally solicit, collect or maintain personal information from children under 14, and we ask that parents supervise their children while online. If we learn that personal information was submitted by a child under 14, the information will be deleted from our system promptly.

As our Website evolves over time or our data handling policies change, we will update this privacy policy and change the effective date. If we make significant changes to our data handling practices, we will make efforts to notify our active customers in other reasonable ways that may include an administrative email.

If you have a complaint about Cocoa Cloud’s compliance with this privacy policy, you may contact us at info@cococloud.co.nz.

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